IW Group LLC InnovativeWeavesandwigs.com reserves the right at our discretion to make modifications to products, prices, policies and procedures. Please check this page regularly for changes.
COPYRIGHTS, TRADEMARKS AND CONTENT
The entire content published on this site, including but not limited to overall aesthetic, text, graphics, logos, images, video or code is copyrighted under copyright laws, and is the sole property of IW Group LLC InnovativeWeavesandwigs.com Without obtaining our prior written consent, any use by you or other third parties, including but not limited to the reproduction, modification, redistribution, display or transmission of the content of this site is strictly prohibited/unauthorized and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law.
All trademarks, service marks and trade names of IWW Group LLC InnovativeWeavesandwigs.com used on the site are trademarks or registered trademarks of IW GROUP, LLC.
LIMITATION OF LIABILITY
IW Group LLC InnovativeWeavesandwigs.com, does not accept liability beyond the solutions set forth herein, including any liability for products not being in-stock for, or the provision of services and support.
IW Group LLC InnovativeWeavesandwigs.com will not be accountable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, IWW Group LLC InnovativeWeavesandwigs.com is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, IW Group LLC InnovativeWeavesandwigs.com is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of services under this agreement.
We do not offer cash refunds on our products however your purchase does come with a FREE 30 DAY WARRANTY. During this time we recommend you wash your unit in cool water using high quality and conditioners with protein as a major ingredient. If you notice any issues with your hair during this time you may request a quality inspection. If we inspect the product and deem that it is defective, we will provide a new unit to you at no cost to you. We reserve the right to inspect the product ourselves.
We reserve all rights to decide whether the product(s) are eligible for exchange. Again, only defective units are eligible for exchange. We also reserve the right to reject an exchange request previously approved upon receipt. Products sent back without approval are not eligible for exchange. If we determine your product is defective, we will send you new unit of the exact same style, texture etc. You can not choose a new texture or style.
We reserve the right to refuse a previously agreed upon exchange for any reason. In such cases we will return the product or provide a refund under our sole discretion.
We reserve the right to refuse to serve a customer for any reason under our sole discretion.
Under our sole discretion a refund may be offered. If a refund is offered, allow up to 14 days from the date we receive the item back in our facility, for your refund to process.
If we allow you to return the product for an exchange or refund, we do not cover return shipping cost. If you return the product due to a defect and we find no defect, we will send the item back to you or refund you at our sole discretion. In either circumstance we will not reimburse the amount you paid to send the item(s) back.
Please watch the videos on the “how to install” section to make sure the product you select is a good match for you.
All sales are final. Orders can not be cancelled for any reason.
Cancellations due to wait time delays:
If for any reason your order is delayed beyond the original wait time and the new wait time is 90 days or longer, we will give you the option to continue to wait or you can choose to receive a full refund.
If for some reason we choose to refund you and your order was ready before the 90 days, there is an automatic 10% fee. We will refund you the amount you paid minus 10%.
By purchasing from our site you agree not to file a charge-back/dispute. If you file a charge-back rather than resolve the issue with us we reserve the right to blacklist you from purchasing from us or any of our subsidiaries.
Last updated: (October 31, 2019)
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a thirdparty to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies.
When you use and access this website, we may place a number of cookies files in your webbrowser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
In addition to our own cookies, we may also use various thirdparties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can your find more information about cookies
You can learn more about cookies and the following thirdparty websites:
● AllAboutCookies: http://www.allaboutcookies.org/
● Network Advertising Initiative: http://www.networkadvertising.org/
Messaging Terms & Conditions
You agree to receive recurring automated marketing and informational text (e.g., SMS and MMS) messages from IW Group LLC InnovativeWeavesandwigs.com including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when joining or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply. Message frequency will vary. Innovative Weaves reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. IW Group LLC InnovativeWeavesandwigs.com also reserves the right to change the short code or phone number from which messages are sent. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas.IWW Group LLC InnovativeWeavesandwigs.com, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
Reply STOP to cancel. After texting STOP you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Innovative Weaves and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Innovative Weaves through any other programs you have joined until you separately unsubscribe from those programs.
In the event that you change or deactivate your mobile phone number, you agree to notify by emailing us at email@example.com.
If you are experiencing any problems, please email us at firstname.lastname@example.org
This message program is a service of IW Group LLCInnovativeWeavesandwigs.com located atCleveland , US.
We reserve the right to terminate or change our messaging program at any time. We also reserve the right to change these Messaging Terms at any time and such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.